Front Office Executive

Office Technical Lead at Tek Experts

Tek Experts provides the services of a uniquely passionate and expert workforce that takes intense pride in helping companies manage their business operations. We care about the work we do, the companies we partner with and the customers they serve.

We are recruiting to fill the position of:

Job Title: Office Technical Lead

Location: Nigeria

About the Role

  • As a SME, your role brings together the technical competencies of Microsoft products and management in the areas of incident, change, problem, capacity and configuration management plus people development.
  • Working with our support teams, quality assurance team and training and development department, you will have accountability to ensure Tek Experts is sufficiently trained and supported when answering technical customer queries from clients and their customers.

What You’ll Be Doing

  • Plan, create and deliver training in person for our teams and supporting content for our learning management system
  • Collaborate with the training and development team to ensure success of any training completed and update where necessary
  • Identify, train, manage and develop client facing technical leads
  • Work with our team towards Microsoft certifications and develop additional content creation for our engineers
  • Support talent acquisition and operational leaders to select and interview new team members

What You’ll Need

  • Microsoft Azure knowledge expert – A thorough knowledge of Microsoft Azure and a desire to share that knowledge with others
  • Strong relationship management – A collaborative nature and act as a technical advisor in strategic committees
  • Clear communicator – Clear, concise and persuasive communication style adapted for multiple audiences, plus demonstrate effective writing, presentation skills, and proactive listening skills
  • Effective business management – An ability to undertake root cause analysis. You will be a logical thinker and use relevant data to find trends, problem characteristics and solve issues.

Application Closing Date
Not Specified.

How to Apply
Interested and qualified candidates should:
Click here to apply online

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